At Afflux, the team behind our Help Desk Services delivers a user experience incomparable to any other because our goal is your success. We make every piece of communication productive and hold ourselves accountable for the solutions we recommend. Whether something’s gone horribly wrong or you need a quick fix for a minor issue, one of the Afflux 24/7/365 Help Desk technicians is dedicated to solving issues quickly and efficiently.
We are fully accessible 24/7/365 via a toll-free number, email or chat. Technicians will initiate a remote help session between their computer and yours, so you can follow along as we solve the problem. We review all the help calls with you every month to evaluate issues, detect trends, and decide if additional training is needed.
Our engineers will treat you with respect and address your issues using terminology you can understand. They know their platforms, but more importantly have a background in customer service and want to help.
We can support a wide range of mainstream operating systems and applications. Microsoft Windows, Microsoft 365, Office Suite, Mobile OS: iOS, Android, Windows Mobile.
We can also support custom applications. Let us work with you to gather documentation and create a training plan for our Help Desk Engineers to ensure a positive user experience.
Copyright © 2023 All Rights Reserved by Afflux Systems PVT LTD.
